4. How to Edit a Story on Behalf of Another User on the Wishes App
4. How to Edit a Story on Behalf of Another User on the Wishes App
Welcome to the Wishes App! This guide will help you navigate the process of editing a story you have created on behalf of another user. Whether you need to update information, add new details, or make adjustments to better reflect the beneficiary's needs, follow the steps below to ensure your story remains accurate and effective.
Editing a Story Created on Behalf of Another User
If you've created a story on behalf of someone else, you can easily make updates or changes to ensure the story remains current and impactful. Follow these steps to edit your story:
Step 1: Open the Wishes App
- Action: Launch the Wishes App on your device.
- Description: You will be directed to the home screen displaying a list of stories and fundraisers.
Step 2: Navigate to Your Profile
- Action: Tap on your profile icon located typically at the top right corner of the home screen.
- Description: This will take you to your personal profile where all your created stories are listed.
Step 3: Locate the Story to Edit
- Action: In your profile, scroll to the "Created on behalf" section.
- Description: This section lists all the stories you have created on behalf of other users, such as Alison Smith.
Step 4: Select the Story
- Action: Tap on the story you wish to edit.
- Description: This will open the detailed view of the selected story.
Step 5: Initiate the Edit Process
- Action: Press the "Edit" button located within the story details.
- Description: This action will open the story in edit mode, allowing you to make necessary changes.
Step 6: Make Necessary Changes
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Action: Update any of the following fields as needed:
- Photo: Upload a new photo or adjust the existing one.
- YouTube Video: Add, remove, or update the YouTube video link following the How to Properly Use a YouTube Video guidelines.
- Tags: Add or remove tags to better categorize the story.
- Title: Modify the story title to better reflect the cause.
- Description: Edit the existing description for clarity or additional information.
- Thank You Message: Update your thank you message to donors.
- Categories: Change or add up to 4 categories that best describe the story.
- Fundraising Goal: Adjust the amount of money to be raised if necessary.
- Location: Update the shared location to help donors find the story more easily.
Step 7: Save Your Changes
- Action: After making the necessary edits, tap the "Save" or "Update" button.
- Description: This will save all your changes and update the story accordingly.
Step 8: Review the Updated Story
- Action: After saving, review the story to ensure all changes have been applied correctly.
- Description: Verify that the updated information accurately reflects the beneficiary's needs and intentions.
Important Considerations
Unable to Claim Money for Stories Created on Behalf of Others
- Note: When you create a story on behalf of another user, you cannot claim the money raised. This is because the beneficiary of the fundraiser is the other user, not you.
- Explanation: The funds raised will be directed to the beneficiary's account, ensuring that the support reaches the intended individual or organization.
Beneficiary Must Be a Registered and Verified User
- Requirement: The user on whose behalf you are creating the story (e.g., Alison Smith) must be registered and verified in the Wishes App.
- Action: If the beneficiary is not registered, they need to create and verify their account before you can successfully edit or manage the story on their behalf.
Permissions and Access
- Limitation: Only the story creator (e.g., Lara Edison) has the permission to edit the story. Beneficiaries cannot edit stories created on their behalf unless granted specific permissions.
- Action: Ensure that you maintain the necessary access rights to manage and edit the stories you create for others.
Troubleshooting Editing Issues
Unable to Access the "Edit" Button
- Issue: The "Edit" button is not visible or accessible.
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Solution:
- Verify Permissions: Ensure you are the original creator of the story.
- Check Beneficiary Status: Confirm that the beneficiary is a registered and verified user.
- Update App: Make sure you are using the latest version of the Wishes App.
Changes Not Saving Properly
- Issue: After editing, changes do not appear in the story.
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Solution:
- Stable Internet Connection: Ensure you have a stable internet connection during the editing process.
- Retry Saving: Try saving the changes again. If the issue persists, restart the app and attempt the edits once more.
- Contact Support: If problems continue, reach out to our support team for assistance.
Beneficiary Not Receiving Updates
- Issue: The beneficiary does not see the updated story details.
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Solution:
- Verify Updates: Double-check that all changes have been saved successfully.
- Refresh the App: Ask the beneficiary to refresh their app or log out and log back in to see the latest updates.
- Contact Support: If the issue remains unresolved, contact our support team for help.
Unable to Edit Specific Fields
- Issue: Certain fields (e.g., Fundraising Goal) are not editable.
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Solution:
- Review Restrictions: Some fields may have restrictions based on the story's current status or the beneficiary's account settings.
- Check Beneficiary Permissions: Ensure that the beneficiary has not restricted certain edits.
- Contact Support: For further assistance, reach out to our support team.
Need Assistance?
If you have any questions or need help during the story editing process, please contact our support team at support@wishes.com.
We're here to help you effectively manage and update your stories on behalf of others with Wishes!
Next Steps: Managing Your Edited Story
After successfully editing your story on behalf of another user, you can continue to optimize and promote it to maximize its impact. Here are some actions you can take next:
- Share the Updated Story: Promote the updated story on social media and other platforms to attract more donors.
- Monitor Donations: Keep track of the donations received and update your fundraising goals as needed.
- Engage with Donors: Respond to comments and messages from donors to build a supportive community around the story.
- Further Edit as Needed: Regularly review and update the story to reflect any new developments or changes in the beneficiary's situation.
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