6. How to Create a Story on Behalf of a Nonprofit on the Wishes App
6. How to Create a Story on Behalf of a Nonprofit on the Wishes App
Welcome to the Wishes App! This guide will help you navigate the process of creating a story on behalf of a nonprofit organization. Whether you're representing a verified nonprofit or managing multiple users within the same organization, follow the steps below to create impactful stories that support your chosen causes.
Creating a Story on Behalf of a Nonprofit
If you're a Wisher looking to create a story on behalf of a nonprofit organization, you can do so by following one of two methods: Selecting "Organization" or Choosing "Wisher". Both methods ensure that the story is correctly attributed to the nonprofit and managed effectively within the app.
Method 1: Selecting "Organization" During Story Creation
Step 1: Access the Story Creation Menu
- Action: On the home screen, locate and press the "Add Story" or "Create Fundraiser" button.
- Description: This will navigate you to the story creation interface where you can start crafting your story.
Step 2: Choose "Organization" as the Beneficiary
- Action: In the story creation menu, select the "Organization" option.
- Description: This indicates that you're creating the story on behalf of a nonprofit organization.
Step 3: Select a Verified Nonprofit from the List
- Action: Browse through the list of verified nonprofits displayed.
- Description: Choose the appropriate nonprofit organization from the list. If multiple users are associated with the same nonprofit, duplicated records will appear.
- Action: Select any of the duplicated nonprofit records as needed.
- Note: Selecting a verified nonprofit ensures that the story is correctly attributed and managed within the app.
Step 4: Complete the Story Creation Process
- Description: Proceed with the standard story creation steps, including uploading photos, adding descriptions, setting goals, and more, as outlined in the How to Create a Story on the Wishes App guide.
Step 5: Submit and Review Your Story
- Action: After completing all necessary fields, press the "Submit" button to publish your story.
- Description: Your story will now be listed in your profile under the "Created on behalf" section, indicating that it was created for the selected nonprofit.
Method 2: Choosing "Wisher" with Nonprofit Email During Story Creation
Step 1: Access the Story Creation Menu
- Action: On the home screen, locate and press the "Add Story" or "Create Fundraiser" button.
- Description: This will navigate you to the story creation interface where you can start crafting your story.
Step 2: Choose "Wisher" as the Beneficiary
- Action: In the story creation menu, select the "Wisher" option instead of "Organization".
- Description: This indicates that you're creating the story on behalf of a specific user.
Step 3: Input the Nonprofit's Email Address
- Action: Enter the email address associated with the nonprofit organization in the designated field.
- Description: This email should belong to the nonprofit and must be registered and verified within the Wishes App.
- Note: If the email entered does not belong to a registered user, an error message will appear prompting you to use a different email.
Step 4: Confirm the Nonprofit User
- Action: Select the nonprofit from the list if it appears, displaying the full name and avatar.
- Description: Confirming the user associates the story with the nonprofit organization.
- Note: Ensure that the nonprofit user is verified to avoid any restrictions in managing the story.
Step 5: Complete the Story Creation Process
- Description: Proceed with the standard story creation steps, including uploading photos, adding descriptions, setting goals, and more, as outlined in the How to Create a Story on the Wishes App guide.
Step 6: Submit and Review Your Story
- Action: After completing all necessary fields, press the "Submit" button to publish your story.
- Description: Your story will now be listed in your profile under the "Created on behalf" section, indicating that it was created for the nonprofit organization via the "Wisher" method.
Additional Features and Tips
Selecting the Correct Beneficiary Method
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Organization Method:
- Use Case: Ideal when representing a verified nonprofit directly.
- Benefit: Simplifies the association with the nonprofit, especially when multiple users are linked to the same organization.
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Wisher Method:
- Use Case: Useful when the nonprofit has a designated user or multiple users managing different aspects.
- Benefit: Allows flexibility in managing stories through specific user accounts associated with the nonprofit.
Managing Multiple Users within the Same Nonprofit
- Scenario: When multiple users are associated with a single nonprofit, duplicated records will appear in the selection list.
- Action: Choose any of the duplicated nonprofit records as needed to create the story.
- Note: This ensures that all users linked to the nonprofit can manage their respective stories without conflict.
Viewing Created Stories
- Location: After creating a story on behalf of a nonprofit, you can view it in your profile under the "Created on behalf" section.
- Description: This section displays all stories you have created for different beneficiaries, including nonprofits and other users.
Troubleshooting Story Creation for Nonprofits
Selecting a Nonprofit with Multiple Users
- Issue: Multiple records appear for the same nonprofit, causing confusion.
-
Solution:
- Action: Select any of the duplicated nonprofit records.
- Note: All records correspond to the same verified nonprofit, ensuring proper association.
Nonprofit Email Not Recognized When Choosing "Wisher"
- Issue: Entering a nonprofit's email address results in an error message.
-
Solution:
- Action: Ensure that the email address belongs to a registered and verified user within the Wishes App.
- Action: If the email is not registered, have the nonprofit user register and verify their account first.
- Action: Double-check for any typos or incorrect characters in the email address.
Unable to See Created Story in "Created on behalf" Section
- Issue: The newly created story does not appear in the "Created on behalf" section of your profile.
-
Solution:
- Action: Refresh the app and navigate back to your profile.
- Action: Ensure that the story was successfully submitted by checking for confirmation messages.
- Action: Verify that you selected the correct beneficiary during story creation.
- Action: If the issue persists, contact our support team for assistance.
Nonprofit User Unable to Manage Story
- Issue: The nonprofit beneficiary cannot manage or edit the story.
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Solution:
- Action: Confirm that the nonprofit user is a registered and verified member of the Wishes App.
- Action: Ensure that only the story creator (e.g., Lara Edison) has the permission to edit the story.
- Note: Beneficiaries can monitor and claim funds but cannot edit stories created on their behalf.
Error Messages During Nonprofit Story Creation
- Issue: Encountering unexpected error messages when creating a story for a nonprofit.
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Solution:
- Action: Read the specific error message to understand the issue.
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Common Solutions:
- Email Issues: Ensure the nonprofit's email is correctly entered and registered.
- App Updates: Make sure you are using the latest version of the Wishes App.
- Stable Connection: Verify that your internet connection is stable during the process.
- Action: If the problem continues, reach out to our support team with details of the error for further assistance.
Need Assistance?
If you have any questions or need help during the process of creating a story on behalf of a nonprofit, please contact our support team at support@wishes.com.
We're here to help you effectively support nonprofit organizations and create impactful stories with Wishes!
Next Steps: Managing Your Nonprofit Stories
After successfully creating a story on behalf of a nonprofit, you can continue to optimize and promote it to maximize its impact. Here are some actions you can take next:
- Share Your Story: Promote the story on social media and other platforms to attract more donors.
- Track Donations: Monitor the donations received and update your fundraising goals as needed.
- Engage with Donors: Respond to comments and messages from donors to build a supportive community around the story.
- Update Story Details: Edit your story's title, description, tags, and other details to keep it current and relevant.
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Manage Multiple Stories: If you manage multiple nonprofits, keep track of each story within your profile for better organization.
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