7. How to Select Categories on the Wishes App
7. How to Select Categories on the Wishes App
Welcome to the Wishes App! Selecting the right categories for your story is crucial to ensure it reaches the appropriate audience and attracts potential donors interested in your cause. This guide will walk you through the process of selecting up to 4 categories for your story, helping you categorize your fundraiser effectively.
Selecting Categories for Your Story
When creating a story on the Wishes App, choosing relevant categories helps in organizing your fundraiser and making it discoverable to donors who are interested in specific causes. Follow these steps to select and manage categories for your story.
Step 1: Access the Category Selection Menu
- Action: While creating your story, locate and click the "Select Category" button.
- Description: This will open the category selection interface, displaying a list of available categories to choose from.
Step 2: Choose Your First Category
- Action: Click on the "Select Category" button to view the list of categories.
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Description: You can select a category in two ways:
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Search for a Specific Category:
- Action: Use the "Search Tags" area to type keywords related to the assistance you need.
- Description: As you type, a list of matching categories will appear, allowing you to quickly find and select the most relevant one.
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Browse Categories Manually:
- Action: Scroll through the list of categories to find one that best fits your story.
- Description: This method is useful if you prefer to browse all available options without using the search function.
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Search for a Specific Category:
- Note: You can only select one category at a time.
Step 3: Apply Your Category Choice
- Action: Once you've identified the desired category, click on it to select.
- Description: The selected category will be highlighted or marked as chosen.
- Action: Press the "Apply" or "Select" button to confirm your choice.
Step 4: Set the Fundraising Goal for the Category
- Action: After applying your chosen category, enter the amount of money you aim to raise for this specific category.
- Description: Clearly defining your fundraising goal helps donors understand the financial target associated with each category.
Step 5: Add Additional Categories (Up to 4 Total)
- Action: Repeat Steps 1 to 4 to add up to 3 more categories, ensuring you do not exceed the 4-category limit.
- Description: Adding multiple categories allows you to cover different aspects of your story, increasing its visibility across various donor interests.
Step 6: Delete a Category (If Needed)
- Action: If you decide to remove a category, locate the "Delete" or "Remove" option next to the selected category.
- Description: Click on this option to delete the category from your story.
- Note: You can delete a category at any time before submitting your story, allowing flexibility to adjust your fundraising focus as needed.
Additional Features and Tips
Using the Search Tags Effectively
- Tip: Start typing specific keywords related to your cause in the "Search Tags" area to quickly find relevant categories.
- Benefit: This saves time and ensures you select the most accurate categories for your story.
Choosing Multiple Relevant Categories
- Tip: Select categories that comprehensively represent the different facets of your story.
- Benefit: Multiple relevant categories increase the chances of your story being discovered by a diverse group of donors.
Managing Your Selected Categories
- Action: Regularly review your selected categories to ensure they still align with your fundraising goals.
- Benefit: Updating categories can help maintain the relevance and effectiveness of your story over time.
Ensuring Category Relevance
- Tip: Choose categories that are directly related to the assistance you need to attract the right donors.
- Benefit: Relevant categories enhance the credibility of your story and improve donor engagement.
Troubleshooting Category Selection Issues
Unable to Find a Relevant Category
- Issue: The category you need is not listed or is difficult to find.
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Solution:
- Action: Use broader keywords in the "Search Tags" area to locate similar categories.
- Action: If the desired category is still unavailable, consider reaching out to our support team to suggest new categories.
Reaching the Category Limit
- Issue: You have already selected 4 categories and wish to add another.
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Solution:
- Action: Review your current categories and determine if any can be removed or combined.
- Note: Only up to 4 categories are allowed per story to maintain clarity and focus.
Unable to Apply a Selected Category
- Issue: After selecting a category, the "Apply" button is unresponsive or does not confirm the selection.
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Solution:
- Action: Ensure that you have entered a fundraising goal for the category before applying.
- Action: Refresh the app or try selecting the category again.
- Action: If the issue persists, contact our support team for assistance.
Deleting a Category Does Not Remove It from the List
- Issue: After deleting a category, it still appears in your selected categories.
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Solution:
- Action: Refresh the category selection menu.
- Action: Attempt to delete the category again.
- Action: If the problem continues, restart the app and try once more. Contact support if necessary.
Categories Not Saving Upon Submission
- Issue: Selected categories do not appear after submitting the story.
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Solution:
- Action: Verify that all categories were properly applied before submission.
- Action: Ensure you have a stable internet connection during the submission process.
- Action: Try submitting the story again. If issues persist, reach out to our support team.
Need Assistance?
If you have any questions or need help during the category selection process, please contact our support team at support@wishes.com.
We're here to help you effectively categorize your stories and enhance your fundraising efforts with Wishes!
Next Steps: Finalizing and Promoting Your Story
After successfully selecting and managing categories for your story, you can proceed to finalize and promote your fundraiser to maximize its reach and impact. Here are some actions you can take next:
- Finalize Story Details: Complete any remaining fields in your story creation form, such as uploading photos, writing descriptions, and setting overall fundraising goals.
- Share Your Story: Promote your story on social media platforms, email, and other channels to attract more donors.
- Track Donations: Monitor the donations you receive and adjust your fundraising strategies as needed.
- Engage with Donors: Respond to comments and messages from donors to build a supportive community around your cause.
- Update Story Categories: Periodically review and update your categories to reflect any changes in your fundraising focus.
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