5. How to Review a Story as a Beneficiary on the Wishes App (Desktop)
5. How to Review a Story as a Beneficiary on the Wishes App (Desktop)
Welcome to the Wishes App! This guide will help beneficiaries navigate the process of reviewing stories on your desktop, allowing you to monitor fundraising progress and claim funds when eligible. Follow the steps below to effectively manage and benefit from the stories created for you.
Reviewing a Story as a Beneficiary
As a beneficiary, you can monitor the stories created on your behalf, track fundraising progress, and claim funds once specific milestones are reached. This guide will walk you through accessing and managing your stories.
Important Note:
- Fund Claiming Eligibility: You can claim funds for a story once the total donations reach $100 or more.
- Editing Restrictions: Beneficiaries cannot edit the stories created for them to maintain the integrity and consistency of the fundraising narrative.
Step-by-Step Guide to Reviewing Your Story
Step 1: Log In to the Wishes App on Desktop
- Action: Launch the Wishes App on your desktop.
- Details: Upon opening, you will see the login interface with a field to enter your email address and authorization code.
Step 2: Enter Your Credentials
- Action: Input your email address and the authorization code received via email.
- Details: Ensure that you enter the correct email associated with your beneficiary account to receive accurate information about your stories.
Step 3: Access Your Profile
- Action: After logging in, click on your profile icon located typically at the top-right corner of the screen.
- Details: This will redirect you to your profile page where you can view all your stories and related information.
Step 4: Navigate to the "Created by Others for Me" Section
- Action: In your profile, locate and click on the "Created by Others for Me" section.
- Details: This section lists all the stories that have been created on your behalf by other users.
Step 5: Select the Story to Review
- Action: From the list of stories, click on the story title you wish to review.
- Details: This will open the detailed view of the selected story, displaying all relevant information such as photos, videos, descriptions, tags, categories, and fundraising progress.
Step 6: Monitor Fundraising Progress
- Action: Observe the fundraising progress bar or donation tally within the story details.
- Details: This will show the current amount raised towards the $100 goal required for fund claiming.
Step 7: Claiming Funds Once Eligible
- Action: Once the fundraising goal of $100+ is reached, click on the "Claim Funds" button.
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Details: This button becomes active once the eligibility criteria are met.
- Verification: Ensure that your account details are up-to-date to facilitate a smooth fund transfer.
- Processing Time: Funds may take a few business days to be processed and transferred to your designated account.
Step 8: Understanding Editing Restrictions
- Action: Note that you cannot edit the story details.
- Details: Editing restrictions are in place to maintain the consistency and authenticity of the fundraising narrative created by others on your behalf.
Step 9: Viewing Shared Media
- Action: If the story includes a YouTube video, click the "Play Video" button to view it.
- Details: This allows you to see the video content added during the story creation, providing additional context to your donors.
Step 10: Sharing Your Story
- Action: Click the "Share" button within the story details.
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Details:
- Copy Link: A link to your story will be generated.
- Share: Copy and share this link with friends, family, and on social media platforms to increase visibility and attract more donors.
Understanding Fund Claiming Eligibility
To ensure you can successfully claim funds from your story, please adhere to the following guidelines:
- Minimum Fundraising Goal: Funds can only be claimed once donations reach $100 or more.
- Account Verification: Ensure your account is fully verified to facilitate the transfer of funds.
- Accurate Information: Maintain up-to-date personal and banking information within your profile to avoid delays in fund processing.
Troubleshooting Story Review Issues
Encountering problems while reviewing your story? Here are some common issues and their solutions:
-
Story Not Appearing in "Created by Others for Me":
- Description: You cannot find the story you expect to see in the "Created by Others for Me" section.
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Solution:
- Ensure that the story has been successfully created on your behalf.
- Refresh the page to update the story list.
- If the story still does not appear, contact support for assistance.
-
Cannot Claim Funds Despite Reaching $100:
- Description: The "Claim Funds" button is not active even though the fundraising goal has been met.
-
Solution:
- Verify that your account is fully verified.
- Check if there are any pending verification steps or required documentation.
- Ensure that the story has correctly reached the $100+ threshold.
- If the issue persists, reach out to support for help.
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Authorization Code Not Received:
- Description: You haven't received the authorization code needed to log in.
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Solution:
- Check your spam or junk folder for the authorization email.
- Ensure that you entered the correct email address.
- If the email is still not found, request a new authorization code by initiating the login process again.
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Unable to View Shared YouTube Video:
- Description: The YouTube video embedded in the story is not playing.
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Solution:
- Ensure that the YouTube link provided is correct and accessible.
- Verify that the video is not set to private or restricted access.
- Try accessing the video directly through YouTube to confirm its availability.
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Error When Clicking "Claim Funds":
- Description: Clicking the "Claim Funds" button results in an error.
-
Solution:
- Confirm that the fundraising goal has been fully met.
- Ensure that your account details are correctly filled out and verified.
- Check your internet connection for stability.
- If the problem continues, contact support for further assistance.
Need Assistance?
If you have any questions or need help during the story review process, please contact our support team at support@wishes.com. We're here to help you manage and benefit from your fundraising journey with Wishes!
Tips for Effective Story Review
- Regularly Check Progress: Monitor your fundraising progress frequently to stay informed about donation milestones.
- Ensure Account Verification: Complete all necessary verification steps promptly to avoid delays in fund claiming.
- Engage with Donors: Respond to donor messages and provide updates to maintain engagement and support.
- Promote Your Story: Use the share link to promote your story across various platforms, increasing its visibility and potential donations.
- Maintain Accurate Information: Keep your personal and banking information up-to-date to facilitate smooth fund transfers.
- Leverage Media: Utilize photos and videos to enhance your story’s appeal and connect with potential donors.
- Express Gratitude: Regularly update your thank you messages to acknowledge and appreciate your donors' contributions.
Next Steps: Managing Your Funds and Updates
After successfully claiming funds, you can further manage your fundraising efforts by:
- Tracking Fund Transfers: Monitor the status of your fund transfers within your profile.
- Providing Updates: Keep your donors informed about how the funds are being used and the impact of their contributions.
- Expressing Gratitude: Send thank you messages to donors to build strong relationships and encourage future support.
- Promoting Future Fundraisers: Use the experience gained to create and manage additional fundraisers as needed.
Tips for a Successful Fundraising Journey
- Set Clear Goals: Define clear and achievable fundraising goals to motivate donors.
- Tell Your Story: Provide a compelling narrative that resonates with potential donors.
- Use High-Quality Media: Incorporate clear and relevant photos and videos to enhance your story’s impact.
- Engage Your Network: Share your story widely within your personal and professional networks to increase visibility.
- Express Gratitude: Regularly thank your donors to maintain engagement and support.
- Stay Transparent: Provide updates and maintain transparency about how funds are being used.
- Leverage Social Media: Utilize social media platforms to reach a broader audience and attract more donors.
By following this guide, you can efficiently review and manage your stories as a beneficiary on the Wishes App desktop version, ensuring you reach your fundraising goals effectively. If you need further assistance, don't hesitate to reach out to our support team.
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