7. How to Select Categories on the Wishes App (Desktop)
7. How to Select Categories on the Wishes App (Desktop)
Welcome to the Wishes App! This guide will help you navigate the process of selecting categories for your story on the desktop version of the app. Properly categorizing your story ensures that it reaches the right audience and attracts the support it needs. Follow the steps below to effectively choose and manage categories for your fundraiser.
Selecting Categories for Your Story
When creating a story, selecting the appropriate categories is crucial for visibility and reaching potential donors who are interested in your cause. You can add up to 4 categories to best describe your story and fundraising goals.
Step-by-Step Guide to Selecting Categories
Step 1: Create a New Story
- Action: Log in to the Wishes App on your desktop and navigate to your profile or the home page.
- Details: Click on the "Add Story" or "Create a Fundraiser" button to initiate the story creation process.
Step 2: Navigate to the Categories Section
- Action: In the story creation interface, locate the "Categories" section.
- Details: This section allows you to categorize your story to enhance its visibility and reach the appropriate audience.
Step 3: Select a Category
You can select categories in two ways:
Method 1: Using the Search Area
- Action: Click on the "Select Category" button.
- Details: A list of available categories will appear.
- Action: Use the "Search Tags" area to type keywords related to the assistance you need.
- Details: As you type, a list of matching categories will be displayed.
- Action: Click on the desired category from the search results to select it.
Method 2: Browsing Categories Manually
- Action: Click on the "Select Category" button.
- Details: A list of available categories will appear.
- Action: Scroll through the list to browse all available categories.
- Details: Click on the desired category name to select it.
Step 4: Apply Your Choice and Set Fundraising Amount
- Action: After selecting a category, click the "Apply" or "Add Category" button.
- Details: The chosen category will now appear in your list of selected categories.
- Action: Enter the amount of money you wish to raise for this specific category in the designated field.
- Details: This allows you to set specific fundraising goals tailored to each category.
Step 5: Add Additional Categories
- Action: Repeat Steps 3 and 4 to add up to 3 more categories.
- Details: Ensure each category accurately represents different aspects of your story to maximize reach and support.
Step 6: Delete a Category (If Needed)
- Action: If you change your mind about a category, locate the "Delete" or "Remove" icon/button next to the selected category.
- Details: Click on it to remove the category from your list of selected categories.
- Action: Confirm the deletion if prompted.
- Details: The category will be removed, allowing you to select a different one if desired.
Troubleshooting Category Selection Issues
Encountering problems while selecting categories? Here are some common issues and their solutions:
-
Unable to Find a Specific Category:
- Description: The category you need is not appearing in the search results or the manual list.
-
Solution:
- Ensure you have typed the category name correctly in the "Search Tags" area.
- Try using different keywords that are related to your desired category.
- If the category is still not found, contact support to inquire if the category is available or to suggest adding new categories.
-
Cannot Add More Than 4 Categories:
- Description: You are attempting to add a fifth category but are restricted by the limit.
-
Solution:
- Review your current selected categories and remove one if it no longer aligns with your story.
- Choose the most relevant categories that best represent your story’s various aspects.
-
Error When Applying a Category:
- Description: An error message appears when trying to apply a selected category.
-
Solution:
- Refresh the page and try selecting the category again.
- Ensure your internet connection is stable.
- If the issue persists, contact support for assistance.
-
Cannot Delete a Category:
- Description: The option to delete a selected category is not responding.
-
Solution:
- Ensure that you are not currently editing or finalizing other parts of your story.
- Try logging out and back into the app to reset the interface.
- If the problem continues, reach out to support for help.
-
Categories Not Saving Properly:
- Description: Selected categories are not being saved when creating or editing a story.
-
Solution:
- Double-check that you have clicked the "Apply" or "Add Category" button after selecting each category.
- Ensure that you have entered the fundraising amount for each category.
- If categories still do not save, try using a different browser or clearing your browser’s cache.
Need Assistance?
If you have any questions or need help during the category selection process, please contact our support team at support@wishes.com. We're here to help you get started on your fundraising journey with Wishes!
Tips for Effective Category Selection
- Choose Relevant Categories: Select categories that accurately reflect the different aspects of your story to reach donors interested in those areas.
- Use Specific Keywords: When using the search feature, type specific keywords related to your cause to find the most appropriate categories.
- Diversify Your Categories: Selecting a variety of categories can increase the visibility of your story to a broader audience.
- Prioritize Importance: Assign higher fundraising amounts to the categories that are most critical to your cause.
- Review Selected Categories: Before finalizing your story, review all selected categories to ensure they comprehensively represent your fundraising goals.
- Stay Within Limits: Remember that you can add up to 4 categories. Focus on the most impactful ones to maximize support.
- Regular Updates: If your story evolves, revisit the categories to ensure they still align with your current goals and needs.
Next Steps: Finalizing and Publishing Your Story
After selecting your categories, proceed with the remaining steps to finalize and publish your story:
- Add Media: Upload relevant photos and videos to enhance your story’s appeal.
- Write Description: Craft a compelling description that clearly explains your situation and fundraising goals.
- Set Fundraising Goals: Define specific financial targets for each category.
- Review and Submit: Carefully review all entered information and submit your story for publishing.
For detailed instructions on completing your story, refer to our guide on How to Create a Story on the Wishes App (Desktop).
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