11. How to Choose Favorites on the Wishes App (Desktop)
11. How to Choose Favorites on the Wishes App (Desktop)
Welcome to the Wishes App! This guide will help you navigate the process of marking your favorite stories on the desktop version of the app. By selecting favorites, you can easily filter and view the stories that resonate most with you, ensuring a more personalized and efficient browsing experience.
Marking Stories as Favorites
As a donor, marking stories as favorites allows you to prioritize and easily access the causes you are most passionate about. Follow the steps below to favorite a story and view only your selected favorites.
Step-by-Step Guide to Choosing Favorites
Step 1: Log In to the Wishes App on Desktop
- Action: Launch the Wishes App on your desktop.
- Details: Upon opening, you will be directed to the home page displaying various stories and fundraising campaigns.
Step 2: Navigate to "Browse Stories"
- Action: Click on the "Browse Stories" option in the main menu.
- Details: This will take you to the stories browsing interface where you can explore and search for stories to donate to.
Step 3: Find a Story You Love
- Action: Browse through the list of available stories or use the "Search Stories" and "Filters" options to locate a story that you are passionate about.
- Details: Each story card includes essential information such as the title, description, fundraising goal, amount raised, and options to donate or favorite.
Step 4: Open the Desired Story
- Action: Click on the story title or the "Donate" button within the story card to open its detailed view.
- Details: This will display all information related to the story, including photos, videos, descriptions, tags, categories, and fundraising progress.
Step 5: Mark the Story as Favorite
- Action: In the detailed view of the story, locate the "Favorite" button, typically found at the top-right corner of the page.
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Details:
- Button Appearance: The "Favorite" button may appear as a heart icon or a star icon.
- Selecting Favorite: Click the "Favorite" button to mark the story as one of your favorites.
- Confirmation: Once selected, the button will change appearance (e.g., filled heart or star) to indicate that the story has been favorited.
Step 6: Verify the Story is Marked as Favorite
- Action: Ensure that the "Favorite" button is displayed as selected.
- Details: A visual confirmation (such as a filled icon) indicates that the story has been successfully added to your favorites.
Viewing Only Your Favorite Stories
After marking stories as favorites, you can easily filter your browsing experience to view only those stories you've selected. This helps streamline your donation process and focus on the causes you care most about.
Step-by-Step Guide to Viewing Favorites
Step 1: Navigate to "Browse Stories"
- Action: Click on the "Browse Stories" option in the main menu if you are not already there.
- Details: This will take you to the stories browsing interface.
Step 2: Access the Filters Panel
- Action: Locate the "Filters" panel on the left side of the page.
- Details: The Filters panel provides various options to narrow down your search based on specific criteria.
Step 3: Select the "Only Favorite" Filter
- Action: In the Filters panel, find and click on the "Only Favorite" button.
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Details:
- Filter Functionality: Selecting this filter will display only the stories you have previously marked as favorites.
- Exclusive Filter: When using the "Only Favorite" filter, you cannot apply other filters such as tags, geo-location, or sub-categories simultaneously.
Step 4: Confirm the Filter is Applied
- Action: Verify that the "Only Favorite" filter is displayed as selected.
- Details: The stories list will now update to show only your favorited stories, making it easier to view and manage your preferred causes.
Step 5: View Your Favorite Stories
- Action: Browse through the filtered list of stories displayed.
- Details: Only the stories you have marked as favorites will be visible, allowing for a more focused and personalized donation experience.
Troubleshooting Favorite Selection Issues
Encountering problems while marking stories as favorites? Here are some common issues and their solutions:
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"Favorite" Button Not Visible:
- Description: Unable to locate the "Favorite" button on the story detailed view.
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Solution:
- Ensure you are viewing the story in detailed mode by clicking on the story title or "Donate" button.
- Refresh the page to update the interface.
- Check if the app is updated to the latest version.
- Contact support if the button remains invisible.
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Unable to Mark a Story as Favorite:
- Description: Clicking the "Favorite" button does not change its appearance or register the favorite.
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Solution:
- Refresh the page and try clicking the "Favorite" button again.
- Ensure your internet connection is stable.
- Clear your browser’s cache and cookies, then attempt to favorite the story again.
- If the issue persists, reach out to support for assistance.
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Favorite Not Saving Properly:
- Description: The story does not appear in your favorites after marking it.
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Solution:
- Verify that the "Favorite" button changes appearance to confirm selection.
- Log out and log back into the app to refresh your profile.
- Ensure that the story is not already marked as a favorite.
- Contact support if the favorite does not save correctly.
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Cannot View Favorites After Selection:
- Description: Even after marking stories as favorites, they do not appear when using the "Only Favorite" filter.
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Solution:
- Confirm that the "Favorite" button was successfully clicked and the story is marked.
- Refresh the "Browse Stories" page and reapply the "Only Favorite" filter.
- Check if you have any active filters that might conflict with the "Only Favorite" filter.
- Contact support if favorites still do not display correctly.
Need Assistance?
If you have any questions or need help during the favorite selection process, please contact our support team at support@wishes.com. We're here to help you get started on your fundraising journey with Wishes!
Tips for Effective Use of Favorites
- Prioritize Your Interests: Mark stories that align closely with your personal interests and causes you are passionate about.
- Regularly Update Favorites: As your interests evolve, revisit your favorites to add new stories or remove those that no longer resonate.
- Combine with Other Filters: While "Only Favorite" cannot be combined with other filters, regularly using tags and sub-categories alongside favorites can help you discover new causes.
- Engage with Favorited Stories: Interact with stories you’ve favorited by donating, sharing, or leaving encouraging comments to support the cause further.
- Monitor Fundraising Progress: Keep an eye on the fundraising goals of your favorited stories to know when to increase your support or celebrate milestones.
- Organize Favorites: Consider using different browser bookmarks or organizing favorites within the app if the feature allows, for easier access to multiple favorite stories.
- Leverage Search: Use the search functionality in combination with favorites to quickly find and access your preferred stories.
Next Steps: Making a Donation
After effectively marking and viewing your favorite stories, follow these steps to make a donation:
- Select the Story: Click on the story to open its detailed view.
- Choose Donation Amount: Enter the amount you wish to donate.
- Select Payment Method: Choose your preferred payment option.
- Confirm Donation: Review your donation details and confirm the transaction.
- Receive Confirmation: You'll receive a confirmation message once your donation is successful.
- Track Your Donations: Monitor the impact of your contributions through updates provided by the story creator.
By following this guide, you can efficiently share your stories on the Wishes App desktop version, ensuring your cause reaches the right audience and attracts the support it needs. If you need further assistance, don't hesitate to reach out to our support team.
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